Unable to access the Triton Dashboard
All of a sudden we are unable to access the Triton Dashboard with any Id other than the WebsenseAdministrator Id. Network or Websense Ids cannot be created or used. When attempted an error is...
View ArticleDownloading Snapshots from Content Gateway
Dear All,Please let us know how We can download snapshot from Content Gateway to our PC by installing FTP server in our PC.Please can you send us the detail steps for making our PC the FTP server...
View ArticleMultiplexer installation fails on 8.1 with error
Need help resolving the following error on installation of multiplexer component only on policy lite content gateway (RHEL on latest supported kernel):Installation Complete---------------------Websense...
View ArticleReports showing IP addresses instead of URL's
I have found that on my investigative reports the majority of hostnames are being shown by IP address rather than URL's. Is there a setting somewhere that I need to change?Thanks
View ArticleA log server has not recieved log files from the Filtering Service for over...
Running:Websense V5000 G2R2, AP-WEB 8.0.1 on windows 2008, sql 2008 server. andWebsense V5000 G3, AP-WEB 8.0.1 on windows 2012, sql 2008 server.We have recently deployed a websense proxy deployment on...
View ArticleBlocked message notifications, do not have a Reason/Category/Policy 7.3
We are using Email Security 7.3. When a user gets an email notifying them that a message they sent, has been blocked; the message has 'none' next to the Reason. Is there a way to show the user which...
View ArticleExporting Policies from websense 6.3.2 to TRITON AP-Web 8.1
Hi guys, i currently have a clean install of AP-Web 8.1 and was wondering if I can import my web policies from a legacy build version 6.3.2. Your technical expertise on this mather will be very much...
View ArticleSMTP alerting issue
Hi,Currently migrating to a new email server for the business, and I'm trying to change the SMTP settings in the Alerts area to the new server(TRITON > Settings > Alerts > Enable...
View ArticleBlock Dropbox in TRITON - Websense Web Security v7.5
Hi All,Have searched the forum for half a day but could not find an answer. Could somebody help me please.I need to block DROPBOX in TRITON - Websense Web Security v7.5 Tried blocking:...
View ArticleAllowing Streaming media category on one site only
Dear All,We have allowed a site for all Users but within this site there is streaming media that is being denied. We know that We can allow site through exceptions, but with this only the site is being...
View Articlenosuchdomain.autoregistration.proxy
This has been driving me crazy. I have noticed that some users will browse the web just fine with their correct policy for a period of time, then for whatever reason, they are handed out a...
View ArticleLog database not populating
For some reason our databases roll over at certain points, normally every year, which is probably normal.However the last one has not worked.We have stopped logging on the 7th of January.Now the BCP...
View ArticleCatch All
With 7.x is there a feature to allow a domain catch all rule?i.e. All email sent to any address with the domain @test.com can be forwarded to a single mail account?CheersMike
View ArticleWebsense Blocking Random Sites
Just a few times a week a user will ring and say websense has blocked a site that normally works (category block). Test filtering always says it allowed and I can't resolve the issue. Half an hour or...
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Exceptions in Policy >> Encryption
I was wondering if I can add email addresses to Exceptions in Encryption part of the policy ?We have Triton APX Email CloudAll I see in Encryption settings is how to encrypt, but nowhere to add...
View ArticleSafe Search not working on IE11 with Google seach engine
Hi All,Currently using web filter 7.7.3.1147 I am having and issue with safe search. I have had the search filtering enabled form some time now and it works ok.but I have having an issue with IE11 in...
View Articlelast record not written to websense.log
AP-Web v8.1 on Win 2012 r2.The most recent log record is not getting written into the websense.log file. The most recent line appears to be held in a buffer until a new line is generated, at which...
View ArticleWebsense Chrome Extension
HiIs anyone else having issue with the chrome extension making chrome extremely slow.Keep getting messages "Waiting for extension Websense Endpoint"We are running latest EP version on v8.1
View ArticleWebsense Endpoint Client 8.0.2076
We have Websense endpoint client version 8.0.2076 and Cloud Web product.Notice that all our clients are now trying to connect to some sort of Endpoint update service "epevents.blackspider.com"on IP...
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