Reporting Tools Date Range
We are running reports using Reporting Tools, and only have the ability to select up to 2015, even though we have extended our subscription through Dec. 2016.What actions do we need to take in order to...
View ArticleWebsense Endpoint with customer-hosted PAC file
Normal 0 false false false EN-US X-NONE X-NONE My customer wants to host the PAC file on a web server in their DMZ, so it is visible both internally and externally. We are using split-horizon DNS...
View ArticleFalse categorization of URL
Hi,We get URL's blocked by the Malicious Website rule that we believe are not in actuality malicious.Case in point is the following: www.fordservicecontent.com/ford_content/downloads/svgview.exe My...
View ArticleInstall 8.1 on Centos 5.10 i686
I am trying to install Websense WebSecurity on a Centos OS 5.10 i686, when I try to install it gives me an error: /root/Websense_Setup/Setup.bin line 3319:...
View ArticleWCG UI Certificate is lost during upgrade from 7.8.4 to 8.1
Hi Websense,Some feedback for the upgrade process from 7.8.4 to 8.1. On the whole it has been a great experience. The documentation is excellent and almost everything went as planned, but!When I...
View ArticleContent_gateway.out
Dear All,Please let us know the details for content_gateway.out logs and also whether We can delete these old log files. Regards
View ArticleWebSecurity 7.7 to 7.8.4 Upgrade question
Hello we are planning to upgrade our WebSecurity 7.7 VM guest with everything on it to the latest 7.8.4. On the upgrade documentation it states to do this upgrade in off hours as filtering and logging...
View ArticleUser cannot access any URLs in the current limited access filter.
We have a Limited Access Filter(YES list) with a number of URLs included that can be accessed by those users with restricted Internet access. However one user in particular is not able to access any...
View ArticleWebsense Web Filter IP Subscription table query regarding short DHCP lease time
Hi, I'm trying to work out what happens if a client that uses DHCP lease accesses the Internet and gets logged in the subscription table as a license count, but then what if another device gets the...
View ArticleOffice Content and Web Security
Hi,We've just deployed the hosted solution with Websense and are having problems with credentials prompts from Office 2013 applications. If we stop Office from going online it stops but we need the...
View ArticleIP Address to cluster mapping
Is there any URL that can tell based on a given IP Address which International cluster will be used for websecurity in the cloud.We have a US based users using AT&T as an ISP is being served by UK...
View ArticleOld DC Agent entries in Domain List
So we had an old DC Agent that no longer exists, and we removed it from the config in Triton. However, its entries still show up in "View Domain List" and are duplicate with the entries for the DC's on...
View ArticleHow to export registered end users list
Hi All,Please let me know the procedure to export list of registered end users of a policy from Cloud Websense console.We have configured based on IP addresses/subnets/ranges but not integrated with...
View ArticleFreeRadius Radius Agent
Hello all:Using 7.7.3.Trying to configure Websense to use Radius Agent.I've configured my Wireless controller (which uses 802.1x, so it authenticates against FreeRadius) to send the request to the...
View ArticleUpgrade from 7.8.1 to 7.8.4
Hello All,In the process of upgrading two v10k appliances, utilising web,email, dlp and email hybrid.The upgrade process seems self explanatory in the upgrade center. I do have few question, after the...
View ArticleASA integration settings for Websense 8.1
Hi, We are migrating to 8.1. Just want to know whether we need to change any setting in ASA . Currently we have this. Also want to know whether we need these setting in ASA? Any cam explain the last 4...
View ArticleUsing V10KG3 as an email relay
I was wondering if it would be possible to configure our appliances to act as a MTA for an external partner of our organisation. We need the partner to relay email via us but do not want to give them a...
View ArticleRandom URL Categorization
I had a user report that they were unable to access a talent scouting agency's website. I received additional information from them, and it appeared that the site was being blocked by the 'Games'...
View ArticleNotification Email links not working
Hey guys, Has anyone experienced the links in the notification emails that users get to access their blocked emails not working? It seems as though this has become a problem ever since upgrading from...
View ArticleNew Install - The ARM has been disabled
New install of 8.1 and getting the error "The ARM has been disabled, which is an unsupported configuration. Re-enable the ARM to regain full proxy functionality"Install log shows ARM installed and...
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