User Notification E-mails should include username and e-mail subject.
Good-day Team, i have a request that in the e-mails that are sent back to the users after violating a policy, please to include their username and the subject of the e-mail that triggered the policy....
View ArticleMAX_BUFFER_SIZE negative value
Websense 7.1, ISA 2006, SQL 2005On one of my instances, the BCP files are building up, the database will not roll over and the MAX_BUFFER_SIZE value constantly goes to a negative, even if I set it to...
View ArticleWhy Investigaive Report shows duplicated userid?
When performing investigative report filtering by userid I receive in "Select User" box several lines (sometimes 3 or 4 lines), for the userid being searched. These lines are about the same user indeed...
View ArticleCopying policy from 7.1 to 7.7
Can I take it from this: http://www.websense.com/support/article/kbarticle/How-to-Back-Up-and-Restore-the-7x-Policy-Database that I can back-up my policy from our 7.1 installation and restore it to a...
View ArticleExclude a range of IPs from Cisco ASA.
I know I can exclude a specific IP address from being filtered on the ASA, but is there a way to exclude a range of addresses? i.e. all of my servers. Any help would be much appreciated.ThanksEric
View ArticleOld DC Showing
Recently we just noticed that old dc is showing up when choose a client to apply a policy to. We have been using a new DC for some time now and the settings are properly configured within Directory...
View ArticleComputer Hostname in Reporting
It would be nice if viewing the computer Hostname could be included in reporting. This has been asked by several customers and makes complete sense in todays DHCP environment.
View ArticleSubsciption Expiration
Our Websense Email Security expired recently and as a result all rules ceased to function. Is this correct i would have expected those rules that were not depending on spam updates would continue to...
View ArticleCloud web security registration mail not receiving
I and some of my colleagues registered in websense. Now we tried to get register with cloud web security. we used the pac file in browser setting and when we tried to open internet it asked for...
View ArticleBlock torrent software
Hi ,I have websense web security v 7.0.1 , some users used p2p torrent software to download files and games ....etc , How can i block these software like bitTorrent.Help please.
View ArticleReleasing emails caught by lexical rules - via PEM only?
Hi all,Hopefully just a quickie... Do users have to use PEM to release emails? We have a need for users to release emails captured and quaranteed by Lexical rules. When testing I noticed I could run...
View ArticleApplying multiple policies to a user in 7.7.3
Hi,I have three policies set up in websense - each tied to an AD group, with varying levels of internet access between them, however, they all block a particular category (which is what I want).The...
View ArticleSIEM custom string - ability to choice which category id
Currently, there are options to choice, pre-definied strings to sent to SIEM, but there are limitations. The costumer would like to choice, which categories (per id) data to sent to SIEM. Thank...
View ArticleHow do I Allow Business Webmail service from GMail but not personal?
We currently use google as our email provider for our business email and management has asked me to block all webmail with the exception of gmail. I was going to try whitelist gmail.com and...
View ArticleEnhance the backup process and improve security for Websense v7.7
Dear Websense,Please could you look to make the backup process more seamless and replace the protocols in use to something more secure, i.e. SFTP, FTPS or Windows authentication.After a recent...
View ArticleReporting to include AD fields
Dear Websense,Please could reporting have options to included data from AD, like department name or location.This would make sorting users in reports with Excel a lot easier.Kind regardsSteve Lewis
View ArticleInternet browse times and 'news ticker' type websites
Hi all,I had a quick question about internet browse time reports when a user has a website open that is periodically polling a server every few minutes. It produces browse times such as 8+ hours in a...
View ArticleSurfControl 5.5 lists everything as "Uncategorized"
I'm trying to use my SurfControl until I can get the new Websense configured as we are changing hardware that Websense will be installed on. Can I do this or will I have to use the SurfControl as...
View ArticleWebsense, worst customer support?
We have been using Websense for two years now, thankfully our contract will soon be up for renewal. Technical and customer support is by far the worst of any service company I currently deal with....
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