Dear Websense,
Please could you look to make the backup process more seamless and replace the protocols in use to something more secure, i.e. SFTP, FTPS or Windows authentication.
After a recent installation and reading your backup procedure, it would be good if multiple component backups required where merged into a single process. FTP is also being offered to transfer configuration to a remote host for the Content Gateway. FTP transmits data in clear text, including username and password. Any company performing internal IT health checks will have this marked as a risk.
Kind regards
Steve Lewis