Youtube Videos from Full URL Reporting
Hello,When I run an investigation report on a specific user and drill down in the report to where I can see the exact URL string, I can't always view the video. Some URL's work and other timeout or go...
View ArticleSite Look Up Tool
Team We would like to enable selected “end user” employees with limited access to the Websense Site Look Up tool ONLY so they can request classification of uncategorized websites. This will simplify...
View ArticleExceptions
I setup an Exception for a user to be able to go to a specific website. The user tried and still can't get there. When I do a test filter I getResult:SECURITY OVERRIDE BLOCKEDCategory:Parked...
View ArticleFiltering Issue - allows access to main page but nothing else
Hi,I've created an exception for staff to access the Prezi website. All can access the main page but when clicking on the "Log in" button IE displays "Cannot display the web page". I have...
View ArticleBrowser Outbreak Scanning
Allow Websense the option to scan all websites for just the latest browser based critical outbreaks? I know that there will be a performance impact if all website content is scanned, but at...
View ArticleSpecific Investigative Report - bbc.co.uk
I have been asked to produce a report on ALL user activity to bbc.co.uk, which includes drilling down to the level of what articles have been read by the users. Which report do I use to edit and how...
View ArticleCan v5000 proxy filter a Unix server?
Problem:Client has a Windows Domain with 2 clustered V5000 appliances acting as Proxy & Filtering.this works as expected for Windows Servers & users.They have added a Unix server with an...
View ArticleUnable to open new case online
When I try to create a new case, or view existing ones in MyWebsense, I get the following error: "You have encountered an error. We were unable to load the page you are requesting."Please help
View ArticleHow to allow Gmail for a OU?
Hi TeamI need to allow Gmail just for one Organization Unit! How can I do that? (WSGA with WCG!) Thanks!
View ArticleMessages not showing in Queues
I have WES 7.3 with Hotfix 7 and none of the "ruled" messages are showing up in my Queues.On the message administrator console, It displays yesterday messages, but it fails to display the today...
View ArticleDelivery Reports - Very urgent Problem
Dear Support,When I send a message to an external e-mail account without using Websense Cloud Mail Control as Smart Host, I recieve from my Exchange Server the Standard Delivery Report.If I re-enable...
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We have Monitoring set up over the IP address of a Server....
We have Monitoring set up over the IP address of a Server and I see that there are also entries on some servers from another "Websense Monitoring Port" the IP is 1.1.1.1, I am using 6.3.3 WS on these...
View ArticleContent classifier for Private Key files
Hi Websense, We're looking at setting up some connections with external partners using SFTP authenticated using a public / private key pair. To protect from misuse, we'd like to make sure that no one...
View ArticleWebsense, worst customer support?
We have been using Websense for two years now, thankfully our contract will soon be up for renewal. Technical and customer support is by far the worst of any service company I currently deal with....
View ArticleWCG not send packge back on http
Hi,I have issue that when I create new computer from scratch I can't slide from proxy serverI get the page can't be displaywhen I remove the "enable integrated windows " from the explorer it's workand...
View ArticleVirtual ESG 7.82 under Triton 7.7.3
I have logged a support ticket, but it might be more quickly answered here. Is it possible to manage a virtual image ESG deployment running 7.8.2 when my triton server runs code 7.7.3 ? I'm guessing...
View ArticleAllow sites in a category to be accessed, but not be able to post anything.
Is there a way to allow users to access a category, say - Personal Network Storage and Backup, to download stuff, but block them from uploading any material?Our current version is Web Security...
View ArticleVery poor support by websense
The below is my mail to websense. Still they cant resolve the issue, i will be switching to new product soon I have spent almost 5 to 6 hour of my time with the various support team for the resolution...
View ArticleTMG to WSGateway Migration
We are looking to migrate from a TMG proxy with the Websene plugin to utilizing the WSG. One issue is the routing of third party applications that are not proxy aware on client systems, workstations...
View ArticleCloud Email Lexical Rule - TAG on BCC subjects, while leaving original email...
Hi,I have a requirement to receive blind copies of emails which match specific lexical rules, with a TAG on the subject to easily identify which lexical rule it hit, but at the same time, leave the...
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