List of Multiple Feature Requests
Here is a list of feature requests that my team and I have come up with. We would really like to see all of these added. The ability to copy a rule or an entire policy. We often create a policy with...
View ArticleIM support Line application
Dear Supoort :Now in IM protocol only support MSN, skype , yahoo etc... , do not support line, but now many user use Line this application,can add block or log this application in new function?
View ArticleEndpoint application file access function
Dear Support :I find the endppoint accplication has a problem , example , I install endpoint to protect data , and I use skype to attech a file, But I do not send this fie yet , the endpoint had been...
View ArticleWeb Security Dashboard not working/updating
Morning Folks: I am in a little bit of a pickle. My dashboard is not working/reporting threats. So far, I have restarted the server, restarted the SQL service, and also checked to see the database...
View ArticleCloud Email Security - Message center -Query message- Download CSV (Want new...
Hi Support,On downloaded CVS(tracking_results.csv), we need new column that should have the status of email to recipient with transferred status ( "Successfully transferred") with status code 2.0.0. If...
View ArticleHow to add Websense to our on site Wi-Fi Network
We are using the V5000 appliance and version 7.7. We would like to know how we include users of our new Wi-Fi service to have Websense filter them, including guest users.
View ArticleWS v7.6 - Can't delete custom category
Hey all;Running WS standalone v7.6.5 on Windows 2008 Server R2. For some reason I can't delete any of the custom categories. I had a look through support but don't see anything related to my version....
View ArticleIPv6 in SurfControl??
Today I was presented with mail from a domain that was apparently getting blocked by the Reputation/DNS Blacklist, and we are using the SurfControl Reputation Service. I was going through the header...
View Articlecan the autoconfig url be updated dynamically?
We deployed the endpoint to 800 computers with the default autoconfig url and we really need to leverage some features like non-proxied destinations, which seems to require the use of one of the...
View ArticleAuto Upload Uncategorized to be categorized
Auto Upload Uncategorized to be categorized shouldnt be hard to create an api or something to allow the uncategorized to be sent directly to websense for categorization
View ArticleCompletely lost
Hi All,I really don't understand what I need to do. The whole suite is very complicated. We currently have WebSecurity and all I can tell you is we have websense manager 7.1. I ave been tasked with...
View ArticleRecategorizing a Proxy Avoidance URL
I have a URL that is being categorized as "Proxy Avoidance".A user requested access to this URL, so I re-categorized the URL into a category that is permitted, the user still receives the block message...
View ArticleCan I run snapshot manually with CLI?
Normal 0 false false false EN-US X-NONE HE MicrosoftInternetExplorer4 Hi,Can I run snapshot on the CLI, backup and restore?I need to run in with crontad for export it to outside server.I’m using...
View ArticleSupport is not responsive [:@]
Our Triton console has been down for 48 hours and nobody from Websense support has contacted us.It is REAL PROBLEM when you cannot control the Websense environment. No reports, can't change policies,...
View ArticleHTTP Status 404 - /triton/pages/eipProductContainer.jsf
Hello all, Our standalone install of websense is having an issue where after we upgraded the RAM for the server, I keep getting the following: HTTP Status 404 -...
View ArticleReport -Total site requests for time period
Hi - I see that I can create a "Top Sites Visited" report in Websense 7.7 that lets me set a date range and the top N number of site visits.Is there a way to run a report that simply shows me the total...
View ArticleHeads Up - Websense Endpoint and Firefox v18 issues
Anybody else have any problems with V18 of FireFox and the Websense Endpoint client? Firefox just crashes straight away. We are on the latest version of the endpoint client, I checked this morning....
View ArticleCan't figure this one out
I'm not really sure what's going on with this, but every morning when my users arrive I get an absolute flood of the following alert emails. I cannot figure out where these might be coming from....
View Article7.7.3 upgrades
Just wanted to know how your experiences of upgrading to 7.7.3 have been. We are looking at going from 7.7.0 to 7.7.3 and would just like to know if anyone has experienced any pain. Obviously web/mail...
View ArticleARM Static Bypass IP groups
Would it be possible to group IP addresses or IP address ranges based on a specific URL or Application? That way, should those IPs change, you can just go to that group and make the necessary changes...
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