I find it interesting that Amy is locking threads which people complain about support issues, but not other threads.
-Keith
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Why does Websense lock threads which complain about support?
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Duplicate...
Please disregard..
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Customize Personal Email Manager (PEM) log in page
I would like to have the ability to customize the PEM log in page to display our company logo rather than the Triton logo, as well as customize the title of the page.
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Cisco router shows Websense filter bouncing
Having a strange issue. Our Cisco router is showing the following errors:
000169: Apr 16 2014 16:00:51.743 EDT: %URLF-5-SERVER_UP: Connection to an URL filter server(10.197.33.10) is made, the router is returning from ALLOW MODE
000170: Apr 16 2014 16:01:01.991 EDT: %URLF-3-SERVER_DOWN: Connection to the URL filter server 10.197.33.10 is down
000171: Apr 16 2014 16:01:01.995 EDT: %URLF-3-ALLOW_MODE: Connection to all the URL filter servers are down and the allow mode is 'on'
000172: Apr 16 2014 16:01:12.175 EDT: %URLF-3-SERVER_DOWN: Connection to the URL filter server 10.197.33.10 is down
000173: Apr 16 2014 16:01:12.175 EDT: %URLF-3-ALLOW_MODE: Connection to all the URL filter servers are down and the allow mode is 'on'
000174: Apr 16 2014 16:01:22.458 EDT: %URLF-3-SERVER_DOWN: Connection to the URL filter server 10.197.33.10 is down
000175: Apr 16 2014 16:01:22.458 EDT: %URLF-3-ALLOW_MODE: Connection to all the URL filter servers are down and the allow mode is 'on'
000176: Apr 16 2014 16:01:22.482 EDT: %URLF-5-SERVER_UP: Connection to an URL filter server(10.197.33.10) is made, the router is returning from ALLOW MODE
However, I'm not seeing any errors on the Websense server, which is running on Windows 2008 (32-bit).
Anyone have any idea where I can look to troubleshoot this?
Thanks.
Jason
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Fix inconsistencies between the PEM notification email and the PEM operation itself
The major issue for us is that the restrictions you set in the PEM notification email doNOT carry over to the PEM web pages, particularly the Deliver option. Given that RSA suffered a $60+ million dollar loss because someone released an email that was already trapped in their quarantine, allowing end users to release their own emails is a really, really bad idea. The fact that the PEM Web Access allows all options means we can only offer it to a very few people instead of everyone. That means the ESG administrators need to get involved every time someone clicks Always Permit by accident.
We would like the notification email code modified to escape the email addresses (present them as text instead of links). Why would anyone ever need to click an email address link in the PEM notification email? This is a major source of confusion to people. The only links in the PEM notification email should be the action ones off to the far right, the Subject. and Web Access
If someone is not part of the group allowed to authenticate to PEM, the Web Access link should not be displayed.
(using 7.7.3 currently, in case any of this is fixed in a later version)
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Feature request in DLP
1) Websense DLP agent in SAFE MODE.
2) Requirement to have ability to review changes made (revision control) before deploying changes as well as roll back capability.
3) Requirement to implement / enhance audit logs to support old and new value parameters associated with every change in system.
4) Requirement to have dual authorization for policy and configuration administration in the system.
5) Messages which have obscured characters or fonts should be detected.
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credential when installing Triton server did not work where the same credential working on the appliance
I recently installing a Trinton Unified Security console (v7.8.1), and stuck on the installation of Directory Service Access. The account I used would resulted a pop of "The installer cannot verify your domain settings. Please clear the credentials on this page to continue. You can configure directory service access for affected components after the installation is complete"
It is strange, because the same credential was successfully able to joint the V5000 to join the domain.
Any suggestion?
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Recategorisation into new category for embedded content (i.e. Twitter feeds)
Following on from my thread here:
http://community.websense.com/forums/p/44150/80423.aspx#80423
I would like to suggest a feature request for a new Websense category for all content that may be embedded into a web page such as syndication.twitter.com or other feeds.
This would allow the administrator to determine if he/she would like to report/allow/block etc on this content that is not being directly driven by the end user
I'm sure this feature would be welcome by many administrators as would be by managers, who receive reports that currently do not reflect actual user driven usage (for example twitter feeds embedded in work related websites, which are logging hours and hours of Social Media usage to the user)
Look forward to your consideration
Regards
Paul
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Feature Request
In the Data security reporting section please can you add the ability to add the column "Rules" and then allow users to group by this column like they can with the policies. This will give the ability to filter and see at a glance which rules are being breached the most.
Can you also add the ability to "Group" to all columns this would be very useful on the destination column so you can easily see the top Destination for a breach on a specific channel/rule/policy
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Policy rename
I like to have the possibility to rename the policies name
Roberto
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Web Endpoint & Windows 8 and 8.1
I find that in my Cloud Web Security portal that version 1145 is the most recent version available (1.4.7.6.1145) and the Release Notes do not mention explicitly supporting Windows 8 or 8.1 (but there is a mention that "…endpoint does not support Windows 8 Metro apps…") Which seems to indicate that there may be some level of support on Windows 8.
Page 3 of 1145 Release notes do explicitly note:
Supported operating systems
Windows XP with Service Pack 2 or higher (32-bit and 64-bit)
Windows Vista with Service Pack 1 or higher (32-bit and 64-bit)
Windows 7 (32-bit and 64-bit)
My question is are there folks out there with 8 or more specifically 8.1 running with Web endpoint?
thanks
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Auto-update of Custom URLs
I have several custom URLs I have had to enter before Submitting them to Websense for categorisation.
90% of the time these end up corrected.
It would be helpful if Custon URLs match the category of the master database then they can be removed easily. (as they're no longer required)
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Allow scripting or automated additions to Custom URL category lists to be blocked
We receive sites to block from numerous disparate sources. This would require a lot of manual labor to enter into custom URL categories via the Websense GUI. We also have lists of sites that are updated multiple times a day. Having an API that allows us to write scripts to dynamically add these URLs to blocked lists is very important to us.
Same feature that other customers were seeking before, e.g.:
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Outbound Email Annotations based on Organisation Unit
Hi,
Can I request that we can create seperate email annotations based on Active Directory Organisation Unit as well as by Group please.
Regards
Ben
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Client Policy Management
I have a scenario where I would like to allow an active directory user have a certain policy and the computer to have another policy. If I set the computer policy to no access and allow access to the Active Directory user the Computer Policy trumps the user. The user account I want to restrict access to is a local machine account and not a domain account. Is there any way to do this successfully within Websense WebSecurity?
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Google Drive not being blocked correctly
Hi,
We're having some issues preventing access to Google Drive.
We're currently running Triton Web Security build 7.8.1.1485.
The category Personal Network Storage and Backup is blocked blocked for most users. When I use the URL Category and Test Filtering tools, all of the drive.google.com URLs I test are properly categorized and show that they should be blocked.
However, in practice, users are able to access Google Drive without any issue.
I used the TestLogServer tool to take a look at the traffic, and everything it picked up was showing up in the category Search Engines and Portals. Here's a sample of the output:
DestinationIp= 173.194.43.44
time= Wed Apr 09 17:18:18 2014 version= 6
disposition= 1026 - Category Permitted
URL= HTTPS://173.194.43.44
protocol= 11 - HTTPS port= 443 networkDirection= Inbound
category= 76 - SEARCH ENGINES AND PORTALS
categoryReason= 1 - Master Database: URL
Is there a way to differentiate the traffic to drive.google.com from other Google traffic so we can block it?
Thanks!
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Possible to import text file of URL's into non-proxied destinations or somewhere?
I'm setting up cloud security for the first time and need to import many url's from notepad into the non-proxied destinations or anywhere else. This text file will be all the url's that will be allowed no matter what. I hope I dont have to enter them all manually!
Thanks.
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trying to install Web Security
i have installed sql server 2008 r2 express and created an sa account and password, but then when i come to install the websense security software and get to the sql setup bit of the install it says that the sql login failed. im not sure why, as i can log into the management studio with the same details. can anyone help?
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bluecoat to websense transition guide?
Has anyone transitioned from Bluecoat to Websense CWS? Before I dive into this I'd like to know if there are any giudes (havent seen any yet), or advice from anyone here?
Thanks.
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Migrating Websense server to new host - how is it done?
Hi all
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I recently had a problem trying to migrate one of my Websense servers to a new host. What I had hoped would be a simple procedure lead to hours of downtime and the need to restore one of my servers from backup.
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My Websense setup is as follows:
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SERVER 1
Websense Control Service
Websense DC Agent
Websense Filtering Service
Websense Network Agent
Websense Policy Broker
Websense Policy Database
Websense Policy Server
Websense Usage Monitor
Websense User Service
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SERVER 2
Websense Control Service
Websense Explorer Report Scheduler
Websense Information Service for Explorer
Websense Log Server
Websense Reporter Scheduler
Websense TRITON Web Security
Websense TRITON Settings Database
Websense TRITON Unified Security Centre
Websense TRITON Web Server
Websense Web Reporting Tools
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I want to migrate SERVER 1 so followed the procedure at http://www.websense.com/content/support/library/deployctr/v77/dic_wsmigration_policy.aspx#600969
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I have built a new server (with a new IP address), installed the SERVER 1 Websense components and followed the procedure above. Let's call this SERVER 3.
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However, SERVER 2 could not speak to SERVER 3 and I could no longer log into the Web console. I then tried powering off SERVER 1 and changing the IP address of SERVER 3 to match SERVER 1. This did not work either.
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At this point I decided to return to my fallback position and so powered off SERVER 3 and powered back up SERVER 1. I'd assumed, as this was my starting point, everything would work again.
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It didn't, and I had to restore SERVER 2 from the previous day's backup.
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I'm keen to avoid this scenario again and so would welcome some Websense input to ensure my next migration attempt works!
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Many thanks
Paul Connelly
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