Hi,
We get URL's blocked by the Malicious Website rule that we believe are not in actuality malicious.
Case in point is the following: www.fordservicecontent.com/ford_content/downloads/svgview.exe
My users believe this to be a valid site that they access to get repair information on ford vehicles. I have done some investigation and find little evidence to make me believe it is malicious.
I do not want to waste tickets reporting these as we are on a Standard support package and have a limited number of tickets/cases.
How can we report these without using all of our cases up?
Thanks,
Richard