Websense Web Security is blocking Skype
Settings in policy are to allow Skype but blocks are still occurring. I see them in RTM. Tried adding exceptions for blocked IP addresses but still fails and still shows the blocks.I don't want to...
View Article"Error creating the user" when trying to add an administrator in TRITON Settings
Good day!I receive an error message when trying to add some Network Account users as administrators in the TRITON Settings, while I'm able to add others. The error message I get is: Error creating the...
View ArticleExclusions from Logging
My issue is that my server traffic is included in the logs and reports. This is making all my reports really hard to read, and we have no use for that data.My Client setup is based on Networks, and my...
View ArticleShould PEM delete messages from the queue when the user selects to delete them?
We are running Email Security v7.3.Our users are doing a good job of reviewing their blocked messages and deleting them from PEM. We have noticed that even though the user deletes the messages from...
View ArticleWebsense 7 Manager Timeout
Hi, I was wondering if there was a way to change the default timeout of 30 minutes to something more reasonable? 30 minutes is rediculous. It also times out the Investigative Reports when open in a new...
View ArticleReset Secure Messaging account
How do a I as a Superuser reset a user secure messaging account? We have a client that forgot their password and the answer to the security question so they cannot reset their password.
View ArticleAndroid Jealy bean 4.3 not surf , apps not working
Hi , 2 Gateways , WCCP V2 (Layer 2)No autehntication , just filter base on source ip address Android clients Jealy Bean 4.3 can not surf (page can not be dispayed) apps which use port 80 does not...
View ArticleIn-place upgrade from 7.7.3.1147 to 7.8.3?
Can I do an in-place upgrade from 7.7.3.1147 to 7.8.3?I am on Windows 2008 (not R2) 64 bit.
View ArticleIncorrect Source IP in Investigative Reports
Triton is incorrectly reporting the source IP for some users in Investigative Reports. In one case it attributed multiple users as having a source IP of 58.245.96.222, which is a Chinese IP. Triton...
View ArticleOld DC Agent entries in Domain List
So we had an old DC Agent that no longer exists, and we removed it from the config in Triton. However, its entries still show up in "View Domain List" and are duplicate with the entries for the DC's on...
View ArticleSafe Search not working on IE11 with Google seach engine
Hi All,Currently using web filter 7.7.3.1147 I am having and issue with safe search. I have had the search filtering enabled form some time now and it works ok.but I have having an issue with IE11 in...
View ArticleUpgrade from 7.8.1 to 8.0
Has anyone upgraded to 8.0? Websense have changed the naming to Triton AP-WEB. Has anyone had any issues upgrading from this path? I'm thinking to upgrade our appliances currently running Web, Data and...
View ArticlePort SMTP
My Websense don´t send alert because my SMTP server work with port 701 and default port in Websense is 25.Here I can change it in Websense 7.7.0?Tanks.
View ArticleProper upgrade path from Web Security 7.6.5 to 7.8 or 8.0?
Currently running a multi site setup with a filtering server at each location. Site 1 is currently running on a Server 2003 box that is being replaced and Site 2 is running on Server 2008 R2 and is the...
View ArticleBlock Page no show during https website is block in new brower
In my case, I found that Chrome, IE11 cannot show the block page in the case of SSL website. No matter I use proxy or firewall web filter function. the error message showing in the chrome is as below:...
View ArticleWorth upgrading from 7.8.1 to 7.8.4?
Both of my websense servers are currently running version 7.8.1 - is it worth upgrading to 7.8.4? There are no performance/filtering issues that I know of, but I always like to stay up to date with...
View ArticlePatch upgrade and downtime
If i have upgraded the TRITON server hosting policy broker, policy server, filtering server services and need to upgrade the appliance. Does the appliance stop working immediately after the patch...
View ArticleIE and chrome cannot show block page in SSL website
as subject, for example https://facebook.com and facebook.com is blocked. we found the error as below:This webpage is not availableHide detailsThe webpage at https://www.facebook.com/ might be...
View ArticleCertificate error after upgrade
I have upgraded out appliances to 7.8.1, the secondary seems fine however when primary is used every website i go to displays a certificate error, both appliances are in Management cluster mode?Please...
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