Forensic Data
I finally migrated the application off of the V5000 appliance. One reason we did so was that we could receive forensic data on the risk incident alerts. However, I have not found any alerts to...
View ArticleVery poor support by websense
The below is my mail to websense. Still they cant resolve the issue, i will be switching to new product soonI have spent almost 5 to 6 hour of my time with the various support team for the resolution...
View ArticleApache Web Server ETag is vulnerable.
Customer is running 7.6.7 and the are testing for vulnerabilities and they are getting vulnerability CVE-2003-1418. I cannot find any info about this issue and I was wondering if this have been fixed...
View ArticleReal Time Monitor - Nothing Showing
I habe just updated my setup to 7.6 and then added the Real Time Monitor Component. Its showing in the menu and when i click on it it opens in the right hand pane of the browser, but nothing shows in...
View ArticleCan I utilize a hardware loadbalancer (A10) to filtering servers from Juniper...
I just built a Websense policy server and 3 filtering servers, all housed in our corporate headquarters. Across our enterprise, we have 70 or so Juniper firewalls that have Websense redirects which...
View Article30mins+ delay in identifying users
Hi All,Running Websense Web Security 7.6.2.Currently when users unplug their laptops at their desk and head to a meeting room and plug in there it can take 30 minutes to an hour (some cases, even...
View ArticleCopying policy from 7.1 to 7.7
Can I take it from this: http://www.websense.com/support/article/kbarticle/How-to-Back-Up-and-Restore-the-7x-Policy-Database that I can back-up my policy from our 7.1 installation and restore it to a...
View ArticleWhy Investigaive Report shows duplicated userid?
When performing investigative report filtering by userid I receive in "Select User" box several lines (sometimes 3 or 4 lines), for the userid being searched. These lines are about the same user indeed...
View ArticleUnblocking Google drive/doc
Google docs is categorise as Personal Network Storage and Backup.Personal Network Storage and Backup is current blocked within our business.However, we want user to access Google docs.I have created a...
View ArticleUsers without an e-mail address do not sync from AD properly
Hi all,we have migrated to Websense Hosted Web Security and Hosted Email Security. Users are synchronized from our Active Directory including NTLM IDs. Transparent NTLM identification is enabled for...
View ArticleWeb Security 7.6.2 to 7.7.3 upgrade
I recently began preparing the upgrade to 7.7.3 from 7.6.2. When I was confident in the steps involved to upgrade I of course began the upgrade process one night. I see the Welcome screen then hit...
View ArticleNo traffic on testlogserver
Just did a fresh installation of Websense Web Filter in a stand alone configuration. Our port monitoring/mirroring is set up on our core router. I have two NICs...one is used to access and manage the...
View Articleimprovement: service dependencies
Please add the dependencies for the windows services so that in case of RTM restart it is enough to restart the RTM Client and the other services will be stopped and started in the right order.sc...
View ArticleWebsense, worst customer support?
We have been using Websense for two years now, thankfully our contract will soon be up for renewal. Technical and customer support is by far the worst of any service company I currently deal with....
View ArticleYouTube problem
Dear all, I am facing following problem. Users has installed Web Endpoint and going through Web Cloud for YouTube websites. After watching 1:15 min of the below URL, movie suddenly stops and is not...
View ArticleYouTube For Schools edufilter URL rewriting not working for m.youtube.com
We have implemented YouTube For Schools integration with Websense Web Security. Websense properly rewrites URLs to append the edufilter string to queries from web browsers on our Windows 7 clients....
View ArticleNeed ability to delete or lock up DLP incidents
We had an incident where someone thought they password-protected an email attachment but didn't. It got stopped on the ESG and now the very confidential attachment is sitting in Data Security.A support...
View ArticleAbility to apply group based and ip based polices in tandem
As per this thread here ...http://community.websense.com/forums/t/34322.aspxAnd support call 01178079It would be great if you could apply policy on both user group and Network range; infact it would be...
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