Google docs is categorise as Personal Network Storage and Backup.
Personal Network Storage and Backup is current blocked within our business.
However, we want user to access Google docs.
I have created a new custom category for google and allowed it. i.e. with the url's of
docs.google.com
drive.google.com
The problem is that, sometimes Google docs is permitted and other times its blocked.
For example in the "real-time Monitor" when I got to Google docs/drive it shows the IP address of Google. i.e. https://173.194.41.130/ and the category of "Bandwidth : Personal Network Storage and Backup" and its blocked.
How can I fixed this?
Any advice would be great.
Thanks,
James