Request to have the ability to exclude files/folder to being scanned by...
The rule PCI: Credit Card Tracks (wide) generates false positives. These are some examples of data intercepted by the rule: 4000xxxxxxxx8D9978805000 4373xxxxxxxx4693D3130206562...
View ArticleReports on False Positives-F1578
Hello,Websense Cloud ESG dashboard shows the number of reported false positives in x messages. Currently their is no reports available to get this information on a monthly and quarterly bases. Customer...
View ArticleTo have the ability to disable/reduce the verbosity of the debugdump log in...
I want to disable DebugDump.txt file on the endpoint (not create the file) or protect the access with this file due to security risk. We have tried the solution that you have explained but the fact is...
View ArticleDelivery reports not working
If we have a mail setup as followsLocal Exchange Server > Websense SMTP agent > remote mail serverWhen we turn on delivery reports for the mail clients, we will get a report back from Websense...
View Articlesupport in Protector for Citrix ICA channel
We would like to have support in the Protector to monitor Citrix ICA traffic (standard port TCP 1494) as a data channel and hence pick up and get alerted about any sensitive information / content...
View ArticleGoogle CAPTCHA - Unusual traffic from your computer network
Hi,I use the websense cloud Proxy. I get this message when I search on Google:Unusual traffic from your computer Network detected.Then I have to insert a Captcha.It seems that Google suspicious the...
View ArticleNon-English host name text
The following URL was in my logs. I cannot submit it to the site lookup tool and I cannot submit it to the CSI Ace Insight service. How do I get considered for recategorization? Bitcoin mining...
View ArticleRemote Filter server not listening on port 15871
Since upgrading to v7.8, our remote filter server is not listening on port 15871 for the block page information to pass along to remote clients. We verified this using netstat, you can see that port...
View ArticleCache from Hybrid are not being processed
Hello everyone, I got a problem with Hybrid logs in a customer.There are 2 appliances, and the local log is working perfectly. The tmp are being created in the Cache folder, and inserted on databases...
View ArticleWebsense v7.6 on vmware, network agent question
Hello All,I have deployed version 7.6 on vmware with all components on one vm and I have it integrated with my ASA and that works fine.However I am a bit puzzled as to how to get network agent up and...
View ArticleDeployment over NAT - if IP doesn't work use FQDN
When remote DSS servers/protectors and TRITON are not on the same network and servers/protectors are siting behind a NAT device deployment is failed.Reason for that is that during registration the...
View ArticleVerification that a bypass works on a rule
We had a message get blocked by the Anti-Spam filter. The Log Details clearly states that the Analysis completed and the Anti-Spam rule treated it as Spam. I created a bypass and the log details just...
View ArticleWeb Endpoint & Windows 8 and 8.1
I find that in my Cloud Web Security portal that version 1145 is the most recent version available (1.4.7.6.1145) and the Release Notes do not mention explicitly supporting Windows 8 or 8.1 (but there...
View ArticleHow to migrate policys from 7.5 to 7.8.1
We are deploying a new 7.8.1 instance of Websense which will in time replace our 7.5 / ISA setup, how do I migrate the policys from 7.5 and import them into 7.8.1?
View ArticleExcluding users or groups from being monitored?
Is there a way in Websense to exclude groups of users from being monitored like the "Unmonitored Users" feature in Surfcontrol and still allow policy processing to take place?Basically we have a ton of...
View ArticleYoutube's New Ajax Interface Allows Viral Videos
Just wanted Websense support to check into this. I love the fact I can limit or block viral videos. Recently in Chrome I noticed a red progress bar at the top of Youtube pages. I also notice viral...
View Articledropbox application proxy settings
HiI am having a problem with the drop box applicationwith no proxy information is goes directly and workswith auto detect and manual settings it doesnt workfor manual settings i used HTTP and the URL...
View ArticleCustomer would like to block applications
Customer would like to block/allow application the "instagram" and/or a submission tool for application not defined.
View ArticleAudit logs for Websense Triton / Web Security / Applience tools
Dear Websense,Feature You would like implemented:The ability to maintain/query audit logs possible on the SQL database. -Triton console-Websense content gateway(Appliance manager / Tools)Immediate...
View ArticleCustomize Personal Email Manager (PEM) log in page
I would like to have the ability to customize the PEM log in page to display our company logo rather than the Triton logo, as well as customize the title of the page.
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