Allow users to reclassify sites
Problem: Upper management may sometimes get blocked from work-related sites and because of the internal process for submitting a reclassifcation request, do not receive access for several...
View ArticlePolicies for Mobile Devices
Is it possible to apply policies for mobile devices such as iPhones and Androids so that Websense recognises it?We've started to roll out Mobile devices, but at the moment I have applied a policy on...
View ArticleAnonomus logon
We are facing an issue with websense , While browsing internet some users are getting block message for valid websites. The url category is allowed for user, when we check the logs we are able to see...
View ArticleMonthly Calendar Reports
We are moving to Websense from another product and I was looking for a monthly reporting feature . I logged a couple of support tickets and was told on the second ticket that data is only kept for 30...
View Articlenot able to download software/files from Microsoft sites
HiWe have Cloud web security & users are not able to download software/files from Microsoft sites. can someone help me out.
View ArticleUser Id for terminal services
How does user id for terminal server users work with the cloud based product?
View ArticleSubscription Key on Fresh Upgrade
We are looking to upgrade our websense to the latest version. We currently have 7.1 and a valid subscription key. I am sure we won't have an issue, but I didn't find much information about it. We do...
View ArticleModify Endpoint Message Notification Timeout
Hi, Please consider to allow administrator to set endpoint message notification timeout before apply default action.Some user feel it is very fast for the endpoint agent to apply the action before they...
View ArticleExporting Audit Logs
We would like to be able to automate the exporting of the audit log reports to be imported into our Arcsight system.
View ArticleFilter HTTPS traffic for Web Security 7.7
I need some help as I am not understanding something. I have a brand new all in one deployment for a customer, it's a small network, that is management, network agent and policy server are on the same...
View ArticleUpgrading from WES 7.2 to WES 7.3
HelloI am looking at upgrading our WES 7.2 installation to WES 7.3. I can not find any documentation for best practices. Is it a simple install e.g run the package and its done?Our Current WES is 7.2...
View ArticleLimit filtering of hosts
I have a brand new Websense 7.7 deployment integrated with a Cisco ASA and the end client gave a very inaccurate count for the license count so as a result they are getting the exceeded limit error and...
View ArticleUpgrade Suggestions
I've currently taken over a role at my job of being the websense admin. Currently we are running a server with version 6.3.2 for the majority of our users. There is also a 2nd server running 7.1 that...
View ArticleMove policy broker to new server - leave original server in place for filtering
I have installed a new server at a second location for filtering at that site (Location B) and would like to move the Policy Broker from the server at Location A over while leaving server A in place to...
View ArticlePolicy Server won't start
I recently upgraded my install to 7.6.7 from 7.6.2 and now my policy server refuses to start. I tried going through the various KB articles but nothing seems to work. Running it with debug I get the...
View ArticleLog Server Database Setup - Error 6
We are running Web Security 7.6.2.1449 (Server name: Websense running 2008R2) and I recently noticed that a log database was never setup. I had our DBAs carve up a MSSQL instance on another 2008R2...
View ArticleWebsense Log Server Service causing performance issue with SQL
We are currently running Websense Web Security 7.7 and SQL 2008. We are intermittently experiencing issues where the log server service is causing the dbo.WsAssignGroup stored procedure to run every...
View ArticleWebsense Filtering Service (Websense EIM Server) starts then stops
Hello,We are using Websense 6.3 and have been for some time with no issues. This morning i have restarted the server as i have done many times before. When manually restarting the services after the...
View ArticlePEM 7.3 remove URL notification email
HiIs there a way to remove or edit the sentence "Go to Personal Email Manager to see all of your blocked email and to set options" in the inbound notification email? We want to remove the link to the...
View ArticleWebsense Security/Web Filter
We are having an issue where Websense will just stop blocking sites. Sometimes it will also sporadically allow access to sites that are blocked and then all of the sudden start blocking again. If the...
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