Hello,
We are using Websense 6.3 and have been for some time with no issues. This morning i have restarted the server as i have done many times before. When manually restarting the services after the reboot the Websense Filtering Service (Websense EIM Server) starts and then immediately stops.
The following is logged in the Windows application event logs:
Websense EIM Server
The filtering Service failed to open. (1099956229)
Running a EIMServer.exe -c produces the following.
C:\Program Files\Websense\bin>EIMServer.exe -c
Starting New Diagnostics...
Diagnostics port is 55921
Thu Sep 19 08:43:38.229 2013 Websense Filtering Service Failed opening EIM servi
ce (41900005), exiting...
Error in initialization: 1
Stopping WiffleWaiter
closing EIMService
setting status to NOT_RUNNING
stopping any DB transfers
stopping connection logging
stopping WISP TCP server
dtoring SuperAgent
shutting down EnhancedCacheAgent
shutting down HttpAgent
shutting down QuotaAgent
shutting down PolicyAgent
shutting down LogAgent
shutting down KeywordAgent
shutting down CategoryAgent
shutting down ConfigAgent
shutting down RTMAgent
dtoring EnhancedCacheAgent
dtoring HttpAgent
dtoring QuotaAgent
dtoring PolicyAgent
dtoring LogAgent
dtoring KeywordAgent
dtoring CategoryAgent
dtoring ConfigAgent
dtoring RTMAgent
dtoring DNS cache
closing TransIdService
closing Comm Framework
I have rebooted the server again but i cannot start this service.
I have also tried removing the EIMServer.exe.p12 file with no success.
Can anyone please help?