Not able to download the master database
Hi,i'm not able to download the master database on our filtering servers. both servers are able to connect to internet. suddenly this issue happened and no changes were done on the servers.can you...
View ArticleAdobe ID authentication with ADE
I have an employee that is needing to open an ebook. This ebook is downloaded as an acsm file. We have Adobe Digital Edition (ADE) associated in Windows to acsm files. The purpose of this file is to...
View ArticleAudit log for Endpoint
Sir,Our customer L&T using all 3 products of Websense with total of 15,000 licenses are unable to get the logs of Who & When the DLP endpoints are removed & Installed. As customer works on...
View ArticleWorkFlow Management
Normal 0 MicrosoftInternetExplorer4Our customer L&T wants to have Work Flow management for policy creation/modification. For e.g If any policy needs to be changed/ implemented, Head of Information...
View ArticleURL shown as black-listed, even though it is not listed in the black-list
This is now the second time that I've come across this issue. A URL gets classified under "Black-List", but it is not listed under the black-list. The only way to permit access to the URL is to...
View ArticleAdding database partitions into the catalog database
We had a hardware issue on our SQL cluster and the catalog database got corrupted. We restored a backup copy of the catalog database which is about 1 month old. Now, the last months data databases do...
View ArticleWebcatcher - getting it to re-try for testing purposes
Earlier today, I changed the Webcatcher daily schedule. However the Webcatcher.log file shows that the Webcatcher did not actually run at the scheduled time.For example at 15:00 I changed the...
View ArticleExport Policies spreadsheet not in a usable format
I sent in an official "enhancement request", but it seems WebSense will not provide a better or more readable output for their "export Policies" button. I suggested, that instead of all the Categories...
View ArticleFeature Request - verbose Deploy results
After upgrading from 7.8.2 to 7.8.3 this weekend, we were unable to deploy settings to CG and other servers. (Only ICAP settings to Protectors worked, which we don't even use.) It turned out that...
View ArticleFeature request - Support RHEL/CentOS 6 with a client
RHEL6 was released in 2010 and RHEL7 was released last month but your support only goes up to 5.x. I was told when I bought the product that it would protect my RHEL machines - please create a client...
View ArticleGoogle Ads
Is there a way I can block google adsense? Is it a specific URL I need to block or how would I go about doing that? I have people in my company clicking on the ads and its costing us money so I...
View ArticleUpgrade From 7.1 To Latest
Hi all,Our current configuration is Webfilter 7.1 loaded on a Windows Server 2003 R2 box with the database residing on a Windows 2000 Advanced Server running SQL Server 2000.I would like to get...
View ArticleFilter/Show incidents by rule name
Dear Websense!I would like to request a Websense Data Security enchancement which is the following:It would be good if we could see the name of the rule in the incident reports page ( if there is...
View ArticleChange the default behavior in the Content Classifiers filtering
Dear Websense,I would like to suggest the following GUI echancement:If we filter for a content classifier and then click on it, modify it and saving it the GUI will drop back us to the content...
View ArticleLoad-balancing for v10K's
Currently, we are using DNS round-robin based method for load-balancing the user traffic across 4 V10K.We have created a Round-Robin DNS record and add all the P Interface Ip address in it. The user...
View ArticleWebsense Upgrade Page
Hello,The Websense Upgrade page is behind a few versions. Can this be updated?The link I am referring too is: https://www.websense.com/content/mywebsense-upgrades.aspx Kind regards, John
View ArticleFeature Request - WEP - Testing for use with 3rd party products
Some of our customers have been seeing curruption of the HSW config files, resulting in the client not working correctly. It is believed that this has been caused due to 3rd party software, such as SEP...
View ArticlePAC File : CWSG for Roaming User with Web Endpoint and On-premise proxy...
Hi Please may you give me any advice about how to build custom pac file for CWSG.?I submit my case to TS and they advise me to build my own custom pac file for CWSG.Business case Using CWSG only for...
View ArticleBlock via AD Computer Group
Hello,I'm wondering if its possible to assign policies to an AD Computer Group. I've assigned policies to an AD Group that had users in it but never with computers. Can anyone tell me if this is...
View ArticleAuthentication Questions - IWA / NTLM and XID
Hey all, I have 2 v10000 G3 appliance, and I am running Triton 7.8.3. We are running in transparent mode using WCCP. I am hoping, and trying to get authentication to try IWA first for our domain...
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