Servers are using up our Websense user license amount of users
We have 300+ servers. Our current license is good for 500 users. These servers aren't using the internet, yet when I run a seatcount for how many users are being filtered, these servers are being...
View ArticleWebsense incorrectly reporting Overlapping Filtered locations for Hybrid.
Hi,I have just configured two hybrid filtered locations with different external ip addresses, one for our prod data centre and one for DR. Since creating them Triton has reported that there are...
View ArticleWebsense tech alert: Scheduled Maintenance Saturday 31st August 2013 8/29/2013
Hi All,This is a reminder for all cloud customers: On 31 August 2013 between the hours of 10:00 - 16:00 UTC we will be performing maintenance to the Websense Security-as-a-Service (SaaS)...
View ArticleNew Network Card Problem
Hi,We installed a new network card to server, windows detected and shows the card however, websense didn't detected and show. Is there a solution for that? Thanks...
View ArticleFacebook webpage continue to be updated after blocking time
On my server, I set a policy to block some web pages like facebook at 8:30 am. I suppose that, at that time, all the blocked categories and protocols are applied. But I am surprising to see that...
View ArticleFeature request for outlook drafts content monitor
In email channel, it can't monitor outlook drafts content, we want to monitor the draft mail, because the user write a mail and does not send to anyone, then use the outlook web access check drafts at...
View ArticleWhat is a good gigabit swtich to use for port spanning purposes?
Looking to add a new gigabit switch to our stack. We don't currently have one with port spanning capabilities. Would appreciate it if a few people would provide some suggestions, maybe a model...
View ArticleProblem connecting to internet with MAC
Hello, We have a problem with two of our MAC's. They were recently upgraded to Snow Leopard (10.6.3). One of them was able to connect to the internet to upgrade to the latest version (10.6.8), but...
View ArticleIssue with Category
Hi,We have some issue with a site categorization protocol= "http"url= "http://www.marketingpower.com/"port= "80"category= 1922 (unknown) ------------> but this says it is not...
View Articleidentify 3D-PDF Files
Hi There,we would like to block 3D-PDF Files in Data Security.It would be nice to find them in File Properties.I have opened a Support Case (#01344563), there are some PDF's and the detailed...
View ArticleDisabling concurrent user Login
I would like to request a feature to disable concurrent user login for security reasonCurrently the second login will be set as read (view) only (cannot modify settings, etc)Thanks
View ArticleDirectional control on all channels
Hi,Could we raise an FR for directional control (Inbound / Outbound / Both) on all the channels to give us more flexibility when writing DSS policy?Currently it is only possible with the SMTP channel...
View ArticleCloud Administration Management Enchangement (Custom Categories Admin)
We are users of both Cloud Email and Cloud Web filtering and have discovered an issue in the way the security model works. This has been taken to the support team and we have been told this is as...
View ArticleEndpoint Agent: Endpoint application channel not FTP channel
Hi This is aimed at the endpoint agent only so please do not think of a work around involving other DSS components. So the infrastructure only includes a Manager and a endpoint agent (on a...
View ArticleWebsense Cloud Service: add reporting for client IP addresses
We are using Websense Cloud service to filter web traffic for all our ~70 locations worldwide. All sites are connecting with a fixed public IP address to the cloud service, and all are configured as...
View ArticleDisabling collecting forensics data per rule
Hi,When we enabled the default "Encrypted Files" in DSS, we observed that in the incidents, all data at the "Forensics" tab is nonsense, since it is encrypted. It would be great if there is a feature...
View ArticleModify Endpoint Message Notification Timeout
Hi, Please consider to allow administrator to set endpoint message notification timeout before apply default action.Some user feel it is very fast for the endpoint agent to apply the action before they...
View Articlefor Websense Lab
The following URL is blocked as it is deemed Potentially Damaging, and we are requesting to have it recategorized pending inspection. The URL is http://www.rightlyconcerned.org/ Please let us know if...
View ArticleFantasy football blocking?
Is there a way to block most of the popular fantasy football sites with a filter/policy without having to block individual websites? I did a quick check through the filters and didnt see anything but...
View ArticleFeature request for endpoint http/https channel excluded internal web-site...
In endpoint http/https channel, we want to excluded internal web-site before reached policy engineer, because that is internal workflow web-site and it had many post session, that is made the web-site...
View Article