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Google Drive not being blocked correctly

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Hi,

We're having some issues preventing access to Google Drive.

We're currently running Triton Web Security build 7.8.1.1485.

The category Personal Network Storage and Backup is blocked blocked for most users. When I use the URL Category and Test Filtering tools, all of the drive.google.com URLs I test are properly categorized and show that they should be blocked.

However, in practice, users are able to access Google Drive without any issue.

I used the TestLogServer tool to take a look at the traffic, and everything it picked up was showing up in the category Search Engines and Portals. Here's a sample of the output:

 

DestinationIp= 173.194.43.44

time= Wed Apr 09 17:18:18 2014   version= 6

disposition= 1026 - Category Permitted

URL= HTTPS://173.194.43.44

protocol= 11 - HTTPS  port= 443  networkDirection= Inbound

category= 76 - SEARCH ENGINES AND PORTALS

categoryReason= 1 - Master Database: URL

 

Is there a way to differentiate the traffic to drive.google.com from other Google traffic so we can block it?

Thanks!


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