Dear Websense,
User agent export/ listing - We would like to have the option to list all user agents in the Reporting \ application \ search tab and /or having the option to export all user agent type that is being used into an Excel. This way we can determine the non-web browser user agents.
Real-Time Monitoring
This function is the most effective way for troubleshooting issues with the user. Not sure if there is any reason why we cannot have more column like user agent, protocol, port or all that is available in the investigating reports or anything that can be displayed. We wouldn't need this all the time but when investigating it would be a nice feature.
Is this affect the performance ?