I have a specific set of users that do not have local email on their laptops. I setup manual entries in the cloud database and the users use this uid/pw to connect to Internet. This has been working correctly for sometime, however, I am seeing intermittent issues.
Normally, a user will logon to the PC. Start a browser and be prompted by the notification page- Authentication Required (the Who are you? page.), upon which the user will enter their assigned creds for Internet access.
Lately however, one user has been being presented with a different notification page - Form Login (Cloud Web Security) page. User attempts to use assigned creds, but does not work.
This may or may not go on for more than a day, then start working back to the way it was....
Any ideas?
Regards,