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Install Error 1720 (WebSecurity V7.6)

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Dear community,

when I try to install web security 7.6 I'm getting an error 1720.

What I've founded in the log file (%temp%): MSI (s) (F0:5C) [13:36:15:626]: Product: EIP Infra -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.  Custom action SetupPostgreSQL script error -2147022676, :  Line 58, Column 1

Everytime I used google and websense website for looking to a solution.

I tought this would fixing my error: http://kb.websense.com/pf/12/webfiles/Webinars/WebinarDocs/Quick%20Install%20Check%20List%20for%20v7.6.pdf

I installed the server 2008 r2 totally new, then i changed the settings as it is written down in this check-list.

But still the same error.

Some addional information: all updates are installed, the install-user is the domain-admin, the installation is started on the console (not rdp), sql-server is separete, for the sql-settings i set the sa user.

Thank you in advance for your help...

Best regards from switzerland,

Patrick

 


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