Hello,
We have set up under our policy to have a custom category - local, in which we have all of our "exceptions" being housed. This is then on the top of the categories list that is being allowed.
Here is our issue(s).
1.) I have set up our exceptions in the past through here. For example... uic.edu is in our exception list. We also are allowing the educational institution premade category to allow. But, for computers utilizing the websense endpoint, the site is being blocked. We can go to any college's website that we would like, except for UIC.
2.) We are using a premade category exception for specific users to have access to gmail, by using orginizational and general email. But, the site is still being blocked.
3.) We have made a category exception for the premade facebook category. But, facebook's CSS is being blocked. The website is working, but there are only hyperlinks, no CSS.
Thank you in advance, hopefully something can come of this. Have had a few cases open, but nothing has been resolved.