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Using Termnal Services on Web Security & Filter Version 7.8

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We have several clients that access our network via Microsoft RDS into a Terminal Server. We are having difficulties managing the internet access from these users, as Websense just seems to allocate the access of a random user and governing policy. I have found a KB item in relation to this (Article Number: 000002309) but it is only for up to version 7.1, and none of the suggested fixes are suitable to our environment.

Is there any updates on this issue now we are on 7.8?

Thanks


Bloomberg to go and Triton APX

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Hello, having an issue where Websense is blocking or delaying enough to cause a 502 or 505 error when trying to access reports in the Bloomberg to go software.  We have tried adding all known domains to the non-proxied connections list, and that did not resolve the issue.  The requests are still being proxied and although they are allowed it appears the filtering time is causing the browser to report the page unavailable.  Disabling/uninstalling of the Websense client results in the pages displaying correctly.  Occasionally/rarely, with the client will load.

Does anyone have any experience with using the Bloomberg to go application and Websense cloud security?

 

Thanks

Websense Express Server OS

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I am licensed for Websense Express.  I am in the process of retiring the old MS Server 2003s.

Will Express run on MS Server 2012 or 2008?

 

Thanks,

Tom

Script .PAC with Office 365 !!

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Hello everyone,

We are facing a problem with .PAC file & Office 365 !! the Problem as simple as that (will it's complicated) 

1- Websense Proxy > Access to Office 365 without any problem (until here we are good)

2- But when i use the Script.Pac !! No access 

When I want to access the Office 365 (Using Script.pac) > the main page open > but after I enter the Email redirected to (company site) & (This page can not be displayed) 

....

I have added all the possible URLs in Setting> hybrid Configuration > Unfiltered Destination 

All the URLs been added/updated in Script.Pac File. But nothing changed. I also added the redirected URL !! 

URLs list Here

*V7.7.3 , V5000 G2

If anyone could help me with that will be amazing, Thanks in Advance

Regards.,

 

Viral Video Category

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Hello,

I am currently blocking the "Viral Video" category in my Websense policy and expected videos like the new Taylor Swift's Bad Blood to be blocked. However, it looks like this video is classified as "Social Web - Youtube" instead of "Viral Video" by Websense.

 

Can someone provide me with a explanation on how Websense categorizes videos as "Viral Video".

 

Thanks! 

Upgrade Question.

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We have a triton unified security centre 7.8.3, We use the web security product. Is this available to upgrade to version 8? I can only find reference to triton security gateway or appliance.

Administration and configuration guide version 7.8.4

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I have been a long time user of Websense. Due to an issue with the Websense Network Monitoring Agent I recently upgraded from version 7.4 to version 7.8.4

While I was able to get the upgrade installed with no issues, I have spent the last hour searching for any sort of detail administration / configuration guide.

Does anyone know if such a thing exist?

Only thing I am able to find is a 34 page doc that gets the app 'initially' configured.

 

Am i the only one who cannot find or does this no longer exist?

Any help is GREATLY appreciated!

 

Thanks

Websense i500 appliance error

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I get this message even though running the diagnostic check shows all GREEN checks.  Any ideas?

 

Unsuccessful Appliance communication service resource download.

Failed to download resources, please check your network connectivity.Action taken:alert.Technical details: 401 Unauthorized.

IP Address to cluster mapping

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Is there any URL that can tell based on a given IP Address which International cluster will be used for websecurity in the cloud.

We have a US based users using AT&T as an ISP is being served by UK cluster, I wanted to find out if there is any tool that can tell this mapping.

Regards

-Khalid

Evaluation license expired

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Hi, 

 

My evaluation license has expired a couple of days ago (Cloud security).

Now I have purchased 400 user license and want to activate the license to my existing portal as we already did AD synchronization. How can I get my user name enabled to activate license. Request you to suggest.

I am unable to login into my websense web portal to activate the license.

PIN Number is: 343701.

Thanks in advance.

 

Thanks and regards,

Ashok Kumar S.

 

Approaching Subscription limit

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We are getting a warning that we are approaching our subscription limit.  Is there a report we can look at that shows which specific device websense is monitoring so we can make sense of why we are reaching this limit? 

This warning does not make sense to us.  Any guidance or ideas to help us, I would be happy to hear from you.  And would there be any way to reset a counter half way thru the day?  We have 2 shifts in our organization, so I'm wondering if this explains some of the issue.

Remove MS ISA 2004

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Hi All,

We are currently running Websense 7.5.1 and MS ISA 2004 on the same server. We want to stop using ISA 2004. Can someone tell me the steps to removing ISA 2004 and how that will impact the use if Websense 7.5.1?

The domain is a Server 2008 R2 Active Directory domain. Websense is running on a MS Server 2003 server. Our firewall is a Cisco ASA 5510.

Any assistance would be greatly appreciated.

Thanks, CHA Helpdesk

The management console cannot connect to the primary Policy Server.

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Running version 7.8.4 on Server 2008 R2 Standard, standalone

Full error message:

The management console cannot connect to the primary Policy Server. The version is correct but Policy Server cannot be reached. There are no available secondary Policy Servers with the proper version.

Please make sure there is at least one Policy Server running whose version matches the management console version, and network communication is possible between them. To attempt to restart the primary Policy Server, click Restart.

Clicking on Restart restarts the service as expected, but I still get this error trying to log in. I've tried some of the fixes for when it says no policy service is running, (deleting *.p12) but this is obviously a different issue. To my knowledge, nothing has changed on the server, with the exception of Windows Updates. All services are up and running. No obvious errors in the Event Viewer. All INI files are correct and pointing to the correct server.

Anything I can try?

domcumentation Confusion Websecurity content gateway

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I've appliance V5000 G2 R2, I want to install websecurity content gateway. i read that i must install webfilter and policy server before content gateway. I've these components installed already on the appliance.

does the content gateway component can be installed on the same appliance with the other two components, or I shall install it on another server, like microsoft windows server 2012 R2 or Redhat Linux?

 

One user is authenticating as another user - help!

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Hey guys,

Our desktop group has re-imaged a computer. When they do this they use an admin account. Every time they work on someone's machine they use this admin account. Well when a user gets their machine back they usually get the block page and it shows that they are using the admin account that the desktop group uses. Usually all I have them do is enter their account back in and it's good after that. Well this time it will let the user get through for the 12 hours but the next day it's back on that admin account even after she logs in with her creds. I've had her reboot her machine a few times and that's still not fixing it.

Does anyone know where Websense is looking for the creds at? If I can find where it's looking, maybe that will help me figure this problem out. Anyone else ever had this issue before?

Thanks,

Daniel


How do I delete a post?

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Or move it to another forum where it belongs?

Reporting on individual users when using OUs as client.

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Good Morning,

Is it still possible to show reports on individual users if we decide to add Websense clients based on OU rather than domain user account?

 

Example: 

I want to see what Jane Doe in Accounting has been surfing, but I've only added one client in Websense, the "Accounting Users" OU.

 

Thank you,

Configuration

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Please understand that I am not a network expert by any means so I am asking for assistance.  We are currently a 7.5 Standalone Triton filter.  My Network Team is wanting to change my current connection from copper to fiber.  Is this possible?  If so will I only need to change the NIC in our configuration to send the Block on the NIC that the fiber is connected to?

Websecurity content gateway

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Hi All,

I just bought V5000 G3 appliance, I would like to install websecurity content gateway and i downloaded  the below image version.

Version

8.0.1

Description

This is the USB Recovery Image for the v8.0.1 V5000 G3 appliance.

This recovery image can be used to boot the V5000 G3 appliance from USB or from a file, and restore it back to the original factory image.

For use with these solutions: TRITON AP-WEB; TRITON AP-EMAIL; Websense Web Filter & Security; Websense Web Filter & Security and TRITON AP-EMAIL.

when i power on the appliance i get the installation options AP-WEB, AP-EMAIL, WEBFILTER & SECURITY, WEBFILTER & SECURITY AND eMAIL.

how can i install content gateway??

Cannot save or schedule custom reports

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Our higher-ups is wanting some reports emailed to them on a schedule. I created a few custom reports I thought I'd toss at them, but I notice I can no longer save or schedule reports!  The icons at the top between "Create a new report" and the refresh report buttons are all greyed out!

Viewing all 2011 articles
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