Content Gateway (Appliance based) perfomance monitoring from a single location
I would like to ask for a solution / tool to monitor multiple content gateways' performance counters at a single location, that resides on appliances.Right now, it is available on the appliance itself...
View Articleblock pages per role
we have a number of roles ( one for each school); thus different policiesIt would be good to be able to have a different block pages per role in order to be able to customise these in order to give...
View ArticleNeed a simple custom page that only has title and Use Quote or Go Back button
Having an issue with the default blockpage being embedded in a ton of sites that call facebook (we block them here). It makes the page basically unusable. At first I made a simple master.html with...
View ArticleSearch Logs - should contain multiple search criteria
Hi,The search logs option in ESG should allow to include multiple criteria. Many times, we would like to trace emails based on sender, recipient & date/time.Umesh N Nambiar
View ArticleAudit trail - release of emails from Quarantine
Hi,There needs to be a clear indication on the user/support team member who has released any email from the ESG mail quarantine.Currently, this is not showing in "Log Details". It shows only "Message...
View ArticleWebsense ESG - Viewing of Logs
Hi,Currently, when we click to view the logs of emails on ESG, it takes a lot of time to display the "Message Log Search Options".This seems to be happening due to the default search critera (0:0 to...
View ArticleWebsense Administrator is taking up a lot of Bandwidth, need to reduce it.
291,394KB Admin, Websense, this is what the Websense admin is taking up. Connecting to the http://204.15.66.80 which is a Websense update site. I want to reduce this and confine this connection to post...
View ArticleView All Cases
I would like all my users to be able to see all of my cases. If user1 creates a case in his/her MyWebsense account, I would like to have user2 with the ability to view that case as well using his/her...
View ArticleRemote Filtering Client Akamai and hans-moleman.w3.org communication
We are running 7.7.3 and are utilizing the Remote Filtering Client. I have noticed that the RFC client is constantly trying to connect to hans-moleman.w3.org and akamai. I have contacted support but I...
View ArticleESG - Message Log Details
Hi,At the moment, when we initiate a trace of emails via the Logs and view the Log Details, we can see only the original mail flow action, i.e., it shows received, size, analysis, policy &...
View ArticleESG - tracing or verification of Rules/Triggers via console...
Hi,Currently, we are unable to do a trace/verification of mail flow versus the defined rules/triggers/actions from the web console.This will be useful especially when we are trying to simulate / trace...
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Upgrade From 7.8.2 to 7.8.3 is Problematic
Hello, I upgraded from 7.8.2 to 7.8.3 and when I tried to log into the USC it wouldn't let me. Turns out it changed the admin password and e-mail address during the upgrade as well as the AD server...
View ArticleHow to have released spam go through Data Security also? A bad one got...
Using ESG v7.7.3. Since Data Security is processed after Anti-Spam, emails released from Quarantine go directly to the recipient instead of being processed through Data Security after release.A person...
View ArticleESG Message Logs not containing attachment details that are part of the email...
Hi,The Message logs do not seem to indicate whether there were any attachments and details of those in the Message logs.This would help, especially when we are evaluating possible Email DLP policies...
View ArticleWeb Security (Win2012 R2) has upgraded to 7.8.3 but version number is unchanged?
The Installer shows the Web Security version number is 7.8.3.1295 but the Triton console shows it to be Web Security build:"7.8.2.1167"Have I upgraded and is it possible one module failed to upgrade
View ArticleVERY disappointed - Are you interested in me becoming a customer or not?
I've been trying for a week to get a trial package downloaded to no avail, and no response to any queries I have made. I guess you are just not interested in my becoming a customer.Numerous pages where...
View ArticleCloud Web Security Gateway routing issue when on FortiClient VPN
All our laptops are installed with Websense Endpoint Client which ensures all HTTP/HTTPS traffic is routed to Websense Cloud service whether on corporate LAN, public WiFi or home broadband.However, we...
View ArticleIncreasing Character Limit
Product Name: Web Security Platform: V5000 G2 Operating System: Linux The usernames created are limited to 16 characters. My request is to increase this limit to 30 characters....
View ArticleMask Personal Number Data from Incident reprot
Hi,There is requirement comes up for one of our client that they don't want Personal number information in clear text in incident report.For example in below Policy Norway PII in Match "es" field...
View ArticleChange Tracking
We have been requesting for this feature for a quite a long time.We are looking for Change Tracking feature within the Triton Console. This has been diveded into 2 sections:1. Change Tracking Comment :...
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