The page cannot be displayed message while we browsing
We are using cloud security with cisco asa firewall. Our users are getting randomly error message like this.When we checked couldn't find any blocked category message.So it is very difficult to...
View ArticleFacebook not filering when searched via Google
We have a site that is using an older version of Websense 6.3.3. We cannot upgrade it at this time. The issue is, Facebook is blocked when typing the http address in the URL area it will be blocked,...
View ArticleDoes Websense endpoint client fully supports all listed browsers below?
Does Websense endpoint client fully supports all listed browsers below?Has anyone ever had a chance to think or test this ;)http://en.wikipedia.org/wiki/List_of_web_browsers
View ArticleMore than 100 files in the Log Server cache directory
Hello!Got "More than 100 files in the Log Server cache directory" alert in my console!Don't know what to do with it. Nothing helps. Tricks from below KB's articles doesn't help:1....
View ArticleA problem allowing spefic YouTube video... yes, I used forum search first
I am on Web Filtering 7.6. Based on what I found on the forum, I have created a user defined category and placed an expression in the catergory to allow a specific Youtube channel to my users. Also,...
View ArticleAllow clients to cache pac file in the Web Security endpoint
Allow us to configure cache duration for the pac file when using the Websense Web Security Endpoint. This would improve performance of the browser when a user is working outside of the office.
View ArticleWebsense Endpoint with customer-hosted PAC file
Normal 0 false false false EN-US X-NONE X-NONE My customer wants to host the PAC file on a web server in their DMZ, so it is visible both internally and externally. We are using split-horizon DNS...
View Articlegetting code 500 while installig profile
Hi there,I try to make the Mobile Security work on my own phone using the cloud security, but for some reason when I'm at the point of installing the profile, it tells "A transaction with the server at...
View ArticleLicense Exclusions
We’re using Triton Version 7.6 and I’m trying to exclude servers and printers from using Websense licenses. I have followed the notes on adding them to the Network Agent ‘Monitor List Exceptions’ but...
View ArticleUsage Monitor is Crashing - v6
Hi, I am getting the error on the event log. Faulting application name: UsageMonitor.exe, version: 7.6.2.1449, time stamp: 0x4e8a78a9Faulting module name: MSVCR90.dll, version: 9.0.30729.4940, time...
View ArticleStop and Schedule Endpoint Discovery Tasks
The scan with endpoint discovery taking a long time, it possible to add these features:stop the scan from the consoleschedule a scan a date / time start and end
View ArticleUpgrading 7.1 to 7.7
I want to upgrade from Websense 7.1 to 7.7. The document at http://www.websense.com/support/article/kbarticle/upgrade-and-migration-to-v76 seemed clear enough.I attempted to install 7.1 in a test...
View ArticleWebsense is not showing bandwidth report
Hello everyone,In an environment with Websense Web security integrated with Cisco ASA, We are unable to see bandwidth reports.Do you guys know if it's a normal behavior, I mean between Websense and...
View ArticleWebsense 7 Manager Timeout
Hi, I was wondering if there was a way to change the default timeout of 30 minutes to something more reasonable? 30 minutes is rediculous. It also times out the Investigative Reports when open in a new...
View ArticleSupport for 3rd party SIEM integration
How do 3rd part SIEMS providers sign up for notifications for changes to categories and log formats? I also not noticed that SEIM severity is 1 or 7 (blocked or not blocked) this is not useful, for...
View ArticleSupport for filtering users on Citrix XenApp 6.5
We upgraded from Citrix Presentation Manager 4.5 to XenApp 6.5 in the fall and from what I can tell, 7.5, 7.6 nor 7.7 -- none of these Websense Web Security products support integration with XenApp 6.5...
View ArticleInstalling TRITON Infrastructure - service account
I am re-installing our Websense, after our config.xml got corrupted. I'm on a screen during TRITON Infrastructure Setup that is asking for:"Specify user credentials to be used by TRITON Infrastructure...
View Article7.7, or 7.7.3?
Our install of 7.7 blew up on me. When we initially installed way back when, we were on Novell for our users and files. Since then, we've moved to a complete Active Directory environment. My...
View ArticleRequired Server Resources for new 7.73 Web Security install
For our new installation of web security 7.7.3, we need to be able to support over 3000 concurrent users surfing through (2) TMG 2010 servers. We are having a problem with CPU utilization on the...
View Article