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webs ecurity network agent installation in windows server 2012

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Each time, when I tried to install network agent in windows server 2012, i got a fatal error- blue screen. any hints will be appreciated.

enviroment:

- a brand new dell poweredge r620 with a clean windows server 2012 GUI installation with latest fix packs

- Web Security v7.8.2

i have tried to:

- update network adapter firmware to the latest

- updare nework driver to the latest

but it did not work.

thanks for your time.

 


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