We recently started blocking Web Collaboration and a few exceptions are in a custom allowed category. WebEx is one of those exceptions. What is happening is that any of the WebEx IP addresses come through as Web Collaboration and are blocked.
We have the full list of IP ranges from WebEx and I've added them as RegEx in Unfiltered. I tested each range to make sure sample IPs match. However those IPs are still blocked because they are filtered as Web Collaboration.
Does Websense have a filtering priority so it will filter an IP based on its category before looking to see if it's part of a Regular Expression in Unfiltered URLs?
Other than manually adding the IPs (to 3rd octet) to Unfiltered or Allowed, are there other suggestions to get this to work?
Thanks!