We were having this issue with Websecurity 7.6 and recently upgraded to 7.8.1 and it still persists. We specifically block facebook and youtube; however, for some reason we do not receive the override option when we go to youtube. I have searched in all the options and it seems facebook and youtube are blocked the same way, yet when I go to facebook I (and our team) get the override option but not with youtube. We block both using Policies.
When I use test filtering, the results say "Password Override Page Returned" yet I do not see it. We also have a custom block page if that makes a difference. I have not seen this issue on any other page except for Youtube.
Also want to add, when I go to a blocked page say for example facebook.com and click on the more information link I see
"Your Websense password allows you to access this page at any time."
On youtube it is:
"Your Websense policy blocks this page at all times."
Any help is really appreciated.