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Realtime monitor and FQDN - Frustration

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As per 000006039 (http://www.websense.com/support/article/kbarticle/Why-am-I-receiving-a-Real-Time-Monitor-Denied-Access-error-message), when will a hot-fix be available for this?

It is causing us much frustration as our policy is to use DNS and FQDN for access. 


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