Hi
We are using Web Filter 7.1 on Windows Server 2003 with a Juniper firewall. Our users are finding that access to SSL enabled sites (google sites, microsoft office 365, Gmail email attachments) is intermittently giving an SSL connection error and not presenting content.
If we refresh the page repeatedly we eventually get through, and I can see the details of the site's certificate. When we get the SSL error, I see only a "identity not verified" error instead of the certificate.
It's happening throughout the site, on a variety of clients. I have reinstalled network agent and web filtering services, with integrated and universal mode. I find that if I restart the web filtering service our users get through without errors for about 10/20 minutes but then they start reappearing again. If I turn off the web filtering service the errors stop and we get 100% connectivity.
Technicians have been unable to find a fix - anyone got any ideas please? We are a heavy Google Apps using school, but we have had to turn off the filtering service (email, Intranet, docs were unusable) which is a real liability.