I am new to websense but at one point a few years ago I managed Surf Control so I am used to webfilter concept. My question is with Triton when you choose filter components lets say shopping. you see internet auctions and real estate. When I check a url like Macy it shows shopping. When I try Radio Shack it shows shopping.
I would like to shutdown Macy and keep Radio shack.
I would also like the ability to be more granular with Macy and shut down shoe department but allow for appliances like TV and Refig.
We deployed this about 3 weeks ago and we are starting to get negative feedback.
Regards
Ralph