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Fresh 7.7 install - confusion reigns supreme

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Hi,
This is what I'm trying to do (in as plain as possible a description!)
1 x Triton management server, hosting policy broker & database
2 x V10000G2 appliances, in User Directory & Filtering mode, with a virtual IP
Both appliances will be then go to separate Upstream Proxies (Microsoft Forefront) for resilience.
I've setup the Triton box, and 1 of the appliances, and i can see traffic being forwarded correctly to the upstream proxy and out to the internet (I managed to figure that out!).
However, no filtering is taking place.
On the WCG, I have the following error message:
Content Gateway subscription download failed: no registration key(13)
In Triton, it tells me there are no Content Gateway instances associated with the Policy Server - is this correct? I have added the appliance as a secondary policy server, but this hasn't altered anything, as far as I can see.
At this point I'm kind of stumped. Our current deployment has 2 separate appliances running as full policy source, which I'm sure I could recreate for the new deployment, but we're looking to go down the route of a single management interface for both, with failover.
I've got a call open with Support, but I know from experience that asking on the forums is rarely a complete waste of time, as usually someone else has run into the problem somewhere, and has some helpful advice :)
Cheers

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