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Some users not monitored and thus not filtered.

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Hi, 

I'm having a issue with regards to some users not being filtered and some are. I'm able to reach "Invalid Request" page when I try to go to http://<ip address of websense>:15871/cgi-bin/blockpage.cgi?   through users who are not filtered so Filtering Server is listening to the request sent by these users but are still not blocked. These users cannot be seen in "Real-TIme Monitor" as well. 

Any idea why this is happening ? 

 

Thanks for the replies in advance. 


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