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Block page not displaying

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I am running Websense Web Security 7.6.2 I have 2 nic one listening one blocking. I have the switch mirroring to the listening nic and the blocking nic pluged back in to the same network. It is working fine as far as blocking the websites i have select. The problem is when it blocks a user it does not give them the block page it just says the page can't be loaded. any help will be great.


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