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Filtering Service not showing up in Triton

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Hey all,

I've set up a RHEL CGW with FIltering Service (firstly installed Filtering Service, then CGW). I've downloaded both from mywebsense.com so they should be the latest version. In the end, this server should really just be a Proxy for one of our affiliates which has bad performance to the Web-Cluster of Websense.

What happens now is that only CGW is showing up in Triton under "Deployment", but not the filtering service. Therefore I can't assign the filtering service to the Filtered Location. 

As I do see the CGW there, I doubt that there is an network issue between the Policy Server (Triton) and my new CGW. Also if I enter the proxy hardcoded to my machine, I can surf through the new CGW, it's just not showing up in Triton.

What I already tried:

-Re-Install Filtering/CGW (in different order, none of them worked, so I remained with the one from the documentation)

-Restarting CGW / Triton (multiple times, both)

-Reaching out to Support.

Did anybody do the same, maybe even with success? Would be nice if you could advice me.

Thanks and BR

Michael

 


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