I'm running Websense 7.5.1 on a Windows Server. I get the following error when attempting to add a URL to a User-Defined sub-category we created.
A general error has occurred. A detail message was written to the server's log file, the message can be identfied as 754839753734596.
We have URLs defined in the top level User-Defined category and we have URLs defined in custom categories defined as a sub category under the User-Defined category. We have successfully added many URLs to the categories we've defined in the User-Defined category itself AND the custom sub-categories under User-Defined.
We have not made any changes to the server or Websense; however, we ca no longer add a URL to a User-Defined SUB-category.
When attempting to add a URL to a custom category defined under "User-Defined", I get the error message shown above. I hit the "Cancel" button. After hitting "Cancel", I am automatically brought back to the "Manage Filter Components" screen and the Save button is not an option.
I get the same error when attempting to add a URL to the top level "User-Defined" category. However, after clicking on the"Cancel" button and then the "Save All" button, the site IS added.
Thanks.