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"Error creating the user" when trying to add an administrator in TRITON Settings

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Good day!

I receive an error message when trying to add some Network Account users as administrators in the TRITON Settings, while I'm able to add others. The error message I get is:

Error creating the user xxxxxx : A general error has occurred.
Error creating the user xxxxxx : A detailed message was written to the server's log file, the message can be identified as xxxxxxxxxxxxxxxxxxxxx

I don't know where is the server's log file. Closest thing I found is in the Windows 2008 Application logs. I have an error related to eventID 0, source PostgreSQL, saying: "ERROR: numeric field overflowDETAIL: A field with precision 32, scale 0 must round to an absolute value less than 10^32."
Websense version is 7.7.3 using Web Security only, running on a Windows 2008 SP2.
Any help would be appreciated.
Thanks,
Louis

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