Hello to you all,
I'm having very unusual problem and not sure what to troubleshoot at this stage.
Symptoms are similar to http://community.websense.com/forums/p/1661/5708.aspx
In short,
I have two filtering servers and one policy server.
users are authenticated via LDAP and different browsing policies apply based on user's group memberships in ou.
Both filtering servers report to Policy server and policy gui shows "no errors found" all communicates just fine.
Database downloads to both and all appears to be working.
However, I recently found that if I go through one filtering server proxy I get a page blocked when go through the other I do not get the page blocked.
After some troubleshooting I found that my user is not authenticated while going via second proxy.
I pasted logs below for review. I did go and check the dc communication etc. but I thought the Policy Server communicates with the AD only.
And that works because if I change anything in the policy and go via one proxy the changes are in place.
When I go through the other server the changes are not in place.
Could anyone tell me where to look, troubleshoot?
Thank you!
logs:
Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4
Accepting connections on port 55805...
Core code has connected.
Using version 5
Core code has connected.
Using version 5
time= Tue Jul 17 17:16:34 2012 version= 5
server= LOCAL SERVER IP ADDRESS source= LOCAL CLIENT IP ADDRESS dest= 173.194.67.104
protocol= 1 - http port= 80 networkDirection= Inbound
method=
contentType =
category= 76 - SEARCH ENGINES AND PORTALS
categoryReason= 0 - CatNone
disposition= 1026 - Category Not Blocked
roleId= 0
user=
bytes sent= 559 bytes received= 543
duration= 0 ms scan duration= 0 ms
policyName=
time= Tue Jul 17 17:17:31 2012 version= 5
server= LOCAL SERVER IP ADDRESS 2 source= LOCAL CLIENT IP ADDRESS dest= 173.194.67.94
protocol= 1 - http port= 80 networkDirection= Inbound
method=
contentType =
category= 76 - SEARCH ENGINES AND PORTALS
categoryReason= 0 - CatNone
disposition= 1025 - Category Blocked
roleId= 0
user= LDAP://ADsrv,OU=Helpdesk,OU=StandardUsers,OU=ITServices,OU=UserAccounts
,OU=UserGroups,DC=xx,DC=xx/lastname,\,firstname
bytes sent= 565 bytes received= 145
duration= 1000 ms scan duration= 0 ms
policyName=