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TRITON is processing

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We are using WSG v8.0.1 and the TRITON is hold at  "processing....." after I login successful always.

Is it a normal/often at TRITON?

Websense support suggest to restart the service and then login again.

If it is still cannot resume, he suggest us to reboot the TRITON.

 

In our experience, it is successful to load the "Web"  pages. But  the "processing" is always happen.

In our production environment, we cannot restart or reboot the TRITON daily.

 

Hi All,

Any suggestion for this case? 

Could you mind sharing your experience if you meet this issue before?

 

Many Thanks.

 


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