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One user is authenticating as another user - help!

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Hey guys,

Our desktop group has re-imaged a computer. When they do this they use an admin account. Every time they work on someone's machine they use this admin account. Well when a user gets their machine back they usually get the block page and it shows that they are using the admin account that the desktop group uses. Usually all I have them do is enter their account back in and it's good after that. Well this time it will let the user get through for the 12 hours but the next day it's back on that admin account even after she logs in with her creds. I've had her reboot her machine a few times and that's still not fixing it.

Does anyone know where Websense is looking for the creds at? If I can find where it's looking, maybe that will help me figure this problem out. Anyone else ever had this issue before?

Thanks,

Daniel


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