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Exchange 2013 and Websense - "551 this is not a relay host"

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What we have is Exchange 2013 using Websense server as a smarthost to send/recieve email.
We have some users who are set up with server-side forwards to external email addresses.

What happens at the moment:-

1) Email from internal user A to internal user B (who has forward setup). Email gets forwarded to user B's external email.
2) Email from external user C to internal user B (who has forward setup). Email gets bounced with 551 error abck to external user C.

I assume its because something (Exhchange or Websense) is detecting that the original sender is not the same domain as the exchange server that is attempting to forward. Which sort of makes sense.

BUT, we've recently moved from 2007 where this used to work. So theres something - on old Exchange 2007 or Websense that has allowed this previously.

Appreciate its not a wise move to allow this sort of thing but it is what it is.

By the way, its NOT remote domain setting on Exchange. This applies ONLY to client side forwarding.

Here is the error:-

Generating server: abc.xyz.co.uk (exchange 2013)

userB@hotmail.co.uk (user Bs external email)
websense.xyz.gov.uk (Websense server)
Remote Server returned '551 This is not a relay host - mail must be to or from host domain.'

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