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Problem with Triton manager - WEB

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The server shutdown and after reboot, it's appearing the error message: " The primary Policy Server version does not match the management console version. There are no available secondary Policy Servers with the proper version.

Please make sure there is at least one Policy Server with the same version as the management console, and network communication is possible between it and the Policy Server machine".

*This server never had any other version installed.

-We tried to restore a backup from triton EIP and wsbackup from 06/07/2015 but it doesn't worked, we still get the same issue.

-So we tried to repair triton and we restarted the machine, after it we got the error "web security could not be launched".

I tried to uninstall and install only triton web security, but it seems triton setup is not removing the service, because after we finished the setup the service still there.

 

 

What can we do to fix it?

 

Regards,

Jeferson Furio


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