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Facebook reporting

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Can anyone explain to me how facebook is being filtered and other social media.  I have the reports stating that users within facebook and youtube have hit some form of adult content but I can't determine if it was intentional or a popup advertisement or other possibility within facebook?  Facebook is not blocked at our site but some features are like games, uploads etc. I've asked the network team to allow for full url filtering...should this help me to determine if the user is actually intending on going to a link they shouldn't be?


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