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pb with Lync2010 and websense Hybrid mode with triton inside

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Hello, In some country (Japan, Brazil, china) i have some issue with lync when the user is out of the LAN:

If the user is connected directly on the web (hotel, home or 3G), lync can not authenticate.

As soon as i stop Websense services (Endpoint agent), lync is authenticate and runing fine.

Also if websense is runing, and i establish a VPN with the company, it is also working.

The configuration for Lync is the same around the word for all our users, it is a global configuration (same version...).

If a japan user is coming to france, Lync is working.

Websense is instaleld on all users (endpoint agent V1911, with a internal TRITON 7.8.

 

What should i do to solve this issue.

 

Tx for all your help, idea...

A


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