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Websense can't block access to gmail, yahoo mail, others

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Hi everyone.  I've been using Websense to filter/monitor the 200+ users here for several years and this Triton v7.5 is just about to p!ss me off.  I have Websense running on a Windows 2003 server in an AD environment with port-mirroring on the switch to run the filtering/monitoring with no appliance or other device in the mix.  

I am able to filtering most of the other crap people try to get to (shopping, adult material, gambling, etc) but Gmail and Yahoo mail have become my nemesis.  So far I have added these url's (I'm typing them exactly as I have them in the category) to the "Internet Communication" > "General Email" which everyone is blocked except a couple of users are blocked from.

I've checked the membership in the group that is excluded from being blocked and the users which should be blocked are not.

  • http://accounts.google.com
  • http://mail.google.com
  • https://accounts.google.com
  • https://mail.google.com

I then added these under Regular Expressions in the same category.

  • 74.125
  • 74.194
  • accounts.google.com
  • https://accounts.google.com
  • mail.google.com
  • mail.yahoo.com

Somehow when i test the user's access, they can get to the https://accounts.google.com site although the site looks very generic.  The computer's IP is not in a separate policy.

The last part of this craziness is that the logs on testlogserver show (SEARCH ENGINES AND PORTALS) > (Category Not Blocked).  I'm guessing this has to do with allowing searches to be conducted on google.com(?)  

HELP!  I would love to prevent these jokers from getting past Websense and into Gmail/Yahoo.  Thank you.  (I have already tried several searches from related posts on this subject)


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