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Possible for users in nested AD groups to sync with the Websense policy?

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Hello,

I am responsible for the US rollout of Websense for my company but do not have access to change sync settings with Active Directory. Currently, our US Websense policy is sync'ed with an AD group, call it "US-Websense". Any individual users I add to this group sync just fine. But any AD groups that I add to "US-Websense", the users in those groups do NOT sync with the policy. For example, if I add site distribution lists, or security groups. I already opened a case with technical support and they made it seem like it was possible, but it's been a month and those responsible for the sync with AD still can't make it happen.

Does anyone here have experience with this? I can't imagine you can't use preexisting AD security and distribution lists to add users to the policy, and that every user must be individually added.

Please let me know. I've given up on waiting for this and did a dsget to create a list of all the individual users to manually add them all but moving forward that is much harder to maintain.

Thanks.


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