I have a 2008 R2 server with Websense 7.8.1 and I am upgrading to 7.8.4. The first part of the Infrastructure upgrade has completed successfully, but now when the Web Security or RiskVision upgrade tries to take place it stops at the Configuration step saying, "Problem Stopping All Services. Please stop the following services manually: Log Server.
The service had an issue stopping so I disabled it and rebooted. The service comes up in a stopped state and I still get the above message with:
Problem stopping all services. Please stop the following services manually. Click NEXT only after the services have been stopped. Log Server
The service is not even running and I can't proceed? Help.
Thanks