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hybrid service is inactive

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ESG version 78

Secondary appliance showing alert - hybrid service is inactive

 

Secondary appliance is also configured to receive emails ( this is set as a fallback route in cloud portal)

 

Primary is the main appliance that receives inbound emails.

 

The alert will always appear as the secondary appliance is not the first preference to which the inbound emails should be sent from the cloud.

 

The only way to disable the alert is to the stop the service alertd in the backend (ssh) but this would mean that no alerts will then be generated.

 

Requirement is that the alert ( just for the hybrid service) to be disabled through GUI manager for secondary appliance.

 

Please note the alert appears as the secondary has not received any emails as they were received by the primary appliance.

Hope the above is ok.


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