With 7.8.2 of ESG, one can turn of the delivery of an email based on the type of exception, however choosing to put a message in a queue and sending a notification is across all the different types of exceptions. It would be useful to be able to choose per exception type whether a message should be saved to a queue and also the name of the queue. Customizing the notification based on the exception type would also be useful.
Use Case:
For exceptions caused by the Antivirus scan, do not deliver message, save in the "AVExceptions" queue and send a notification to ESG administrator.
For exceptions caused by DLP scan, deliver the message, save in the "DLP exceptions" queue and send a notification to the DLP administrator.