Using the Websense V5000 G2 appliance V7.8.3
Our support technicians use the local administrator account on a windows machine when they need to run updates to software (Adobe, MS Office apps, etc.. )
Our default user policy prohibits users from downloading the updates. So when the technician logs in as local admin, they are getting blocked by websense because it thinks they are logged in as the previous user and not the local admin on the box.
Is there an easy way to setup a policy on WebSense to allow a local admin on a machine to use a specific policy we setup to allow update downloads?
Thanks!