Hello,
My user in marketing received an e-mail that looks like a coupon (html format, or css). The marketing user forwarded the same e-mail to a sales user.
The sales user opened the e-mail and wrote a response. As soon as the sales user clicks a Send button, he is prompted to authenticate against the WebSense ...blackspider.websense proxy. Authenticating using e-mail + domain pswd does not make the authentication window go away. My admin level privileges don't make the authentication box go away either. His outlook 2010 loops between clicking cancel and trying to authenticate. The only way to close everything down and end the loop is to end-task the Outlook process in task manager. This only happens with e-mails that have the same format
However, the e-mail is sent to everyone he replied to with his comments as if there were no issues. Anybody know how can I investigate this...I'm kind of stuck trying to figure out where to start.
P.S. I do not have access to the original html/css email and its headers...I only have my copy which is local to domain so the headers are blank.
Thank you in advance for any insight or help you may be able to lend.
-Nermin